In October of 2023, NYC DOE proposed several solutions, including:
- Increase base rates for providers to market rate. This would attract and retain qualified providers, reducing the need for due process hearings.
- Implement RFPs for agency providers to streamline service delivery and reduce administrative burdens on parents. Improved collaboration with providers can ensure timely and adequate services for students without necessitating due process
complaints. - Work with schools to provide services in group settings where appropriate
- Hire more providers to work directly with DOE
For a detailed analysis see here